Terms of service

Effective Date: August 17, 2026

Welcome to brassmarrakech. These Terms of Service outline the rules and conditions governing your use of our website and services. By accessing or using brassmarrakech, you agree to comply with these terms. If you do not agree with any part of these Terms of Service, please refrain from using our website or services.

Use of Website

By using brassmarrakech, you agree to use the website for lawful purposes only. You must not use the website in any way that could damage, disable, overburden, or impair the website or interfere with another party's use and enjoyment of the site.

You agree not to attempt to gain unauthorized access to any part of the website, its systems, or related services.

Products and Services

brassmarrakech offers a collection of products featuring traditional Moroccan metalsmithing combined with modern design standards, including living finishes, heavy-gauge solid metals, and bespoke architectural elements.

Product descriptions, images, dimensions, materials, finishes, and availability are provided to help customers make informed purchasing decisions. Because many of our products use natural and living metal finishes, variations in color, texture, patina, and appearance may occur. These variations are characteristic of the materials and may develop naturally over time.

By placing an order, you agree to pay the price displayed for the selected product, together with any applicable taxes, duties, or other charges stated at checkout.

Orders and Payments

When you place an order through brassmarrakech, you agree that the information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of incorrect pricing, product availability issues, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.

Payment must be successfully completed before an order can be processed and shipped.

Custom and Bespoke Products

Some products offered by brassmarrakech may be custom-made or bespoke according to customer requirements.

Due to the personalized nature of these products, specifications, dimensions, materials, and finishes should be reviewed carefully before an order is confirmed. Custom or bespoke products may be subject to different return or cancellation conditions as outlined in our Return and Refund Policy.

Account Registration

To access certain features of brassmarrakech, you may be required to create an account.

You are responsible for maintaining the confidentiality of your account information and for restricting unauthorized access to your account. You agree to provide accurate information and to notify us if you believe your account has been accessed without authorization.

Intellectual Property

All content available on brassmarrakech, including logos, brand names, text, product descriptions, photographs, images, graphics, designs, and other materials, is the property of brassmarrakech or its respective content providers and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, or otherwise use our website content for commercial purposes without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, brassmarrakech shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

Any disputes arising in connection with these Terms of Service or your use of the website will be subject to the applicable jurisdiction of the courts of the United Kingdom, to the extent permitted by law.

Changes to Terms

brassmarrakech reserves the right to modify, update, or replace these Terms of Service at any time.

Any changes will be published on this page with an updated effective date where appropriate. It is your responsibility to review these terms periodically. Your continued use of the website after changes are published constitutes acceptance of the revised terms.